How to Choose the Right Thermal Paper Roll Size for Your POS System

One of the most common—and frustrating—office blunders is ordering the wrong thermal paper size for your Point of Sale (POS) system. Using the incorrect paper can cause jams, unclear prints, and unnecessary downtime, especially during busy shifts.

At MilaMima, a proud Canadian supplier of premium paper products, we want to help you get it right the first time. This guide will walk you through the essential steps to ensure you select the perfect thermal paper roll for your specific machine.

Step 1: Consult Your POS Printer Manual

The simplest and most reliable method is to check your printer's user manual or the label inside the paper tray cover. Manufacturers specify the exact dimensions required for optimal performance.

In Canada, you will find that the two most common widths are:

  • 2 ¼ inches (57 mm): Often used in mobile payment terminals, older cash registers, and compact receipt printers. Common with brands like Moneris, Square mobile, and Ingenico.
  • 3 ⅛ inches (80 mm): The standard for most modern, full-size retail and restaurant POS systems, and often compatible with systems like Clover, Verifone, and Epson.

Step 2: Understand the Three Key Measurements

A thermal paper roll is defined by three critical measurements. Knowing these ensures a proper fit:

  1. **Width:** The side-to-side measurement of the paper roll (e.g., 2 ¼" or 3 ⅛"). This is the most crucial dimension.
  2. **Diameter:** The measurement from the top to the bottom of the entire roll. Your printer specifies a maximum diameter that fits inside its housing. A larger diameter means more paper and fewer roll changes.
  3. **Core Size:** The inner cardboard tube's diameter (usually ½" or 7/16"). This ensures the roll spins correctly on the printer's spindle.

Step 3: Consider Quality and Type (BPA-Free is Key)

Not all paper is created equal. For modern businesses, quality matters:

  • BPA-Free: Many thermal papers contain Bisphenol A (BPA), a chemical with health concerns. MilaMima exclusively supplies BPA-free thermal paper, offering a safer choice for your employees and customers.
  • Paper Weight (GSM): Measured in grams per square meter, the thickness affects the paper's feel and durability. A common weight (around 55-60 GSM) provides a sturdy feel less prone to tearing.

Step 4: Purchase from a Reliable Supplier

To avoid compatibility issues, choose a supplier like MilaMima that guarantees precise cuts and tightly wound rolls for smooth, jam-free performance. You can find a wide range of compatible thermal paper sizes directly on our website.

By following these steps, you can eliminate guesswork, prevent operational headaches, and ensure your business runs smoothly with the right paper supplies.

 

 

 

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MilaMima Thermal Paper for Cash Register and Credit Card Machines, Local Shipping in Canada

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  • About MilaMima

    MilaMima is an original Canadian brand founded in 2022, dedicated to providing high-quality office and printing supplies across Canada. Our products include BPA-free thermal paper rolls, POS receipt paper, shipping labels, and copy printer paper. Designed for retailers, restaurants, and offices, MilaMima delivers reliable performance, bulk-ready solutions, and fast, dependable Canadian service.

  • Our Mission

    At MilaMima, our mission is to empower Canadian businesses with consistent, professional-grade supplies. We provide bulk thermal paper rolls, POS and credit card receipt paper, shipping labels, and copy paper. By combining high-quality products with a strong supply chain, fast delivery, and competitive pricing, we help businesses operate efficiently and smoothly every day.

  • Our Vision

    MilaMima aims to become Canada’s go-to source for office, retail, and restaurant supplies. We are committed to excellence, convenience, and customer satisfaction. By providing reliable, bulk-ready thermal paper rolls, shipping labels, and copy paper, we help businesses across Canada run efficiently, one roll and one sheet at a time, while maintaining trusted Canadian-quality standards.