Yes, MilaMima thermal paper rolls are 100% BPA-Free. We prioritize health and safety for both your staff and customers. Our paper is manufactured without Bisphenol-A, making it safe for frequent handling in grocery stores, restaurants, and retail environments. You get high-quality prints without the health risks associated with older thermal paper technologies.

Absolutely. MilaMima is a Canadian brand with local inventory. We ship directly from our warehouses within Canada to ensure fast, reliable delivery. This means no cross-border duties, no long wait times for customs clearance, and quicker restock for your business. We serve all provinces with expedited shipping options available.

Yes, our 2 1/4" x 50' (57mm width) thermal paper rolls are perfectly compatible with the Square Terminal (the one with the built-in printer). They also fit the Square Stand printer. We test our rolls to ensure they fit the compartment without jamming and provide the correct contrast for the Square system's thermal head.

MilaMima's 2 1/4" (57mm) thermal rolls are the industry standard size for most Moneris payment terminals, including the popular Moneris Core, Move/5000, and Desk/5000 series. If your terminal takes a standard 57mm width roll, our paper is the correct match, offering crisp transaction details for your records.

The 3 1/8" (80mm) thermal paper is the standard size for countertop POS receipt printers. This size is commonly used in Epson TM-T88 series, Star Micronics TSP100, and Bixolon printers found in restaurants, bubble tea shops, and large retail counters. It is too wide for handheld credit card machines but perfect for the main cash register.

For our Thermal Paper, NO ink is needed; the image is created by heat. However, if you are buying our 1-Ply Bond Paper (usually for kitchen printers), YES, you will need an ink ribbon (like the ERC-38). Please check your printer type: if it prints with heat, buy Thermal; if it uses an impact dot matrix, buy Bond Paper.

MilaMima offers Free Local Shipping on orders over $50 CAD within our local delivery zones. For other regions across Canada, we offer highly competitive flat rates and free shipping thresholds for bulk orders. You can see the exact shipping cost calculated at checkout before you pay.

Yes, we specialize in B2B supply. We offer tiered pricing for bulk purchases. Whether you need a single case of 50 rolls or a full pallet for a franchise chain, our "Shop Bulk Deals" section provides significant savings per roll. The more you buy, the lower your cost per unit.

MilaMima thermal paper is premium grade with a 5-7 year image life rating when stored properly (away from direct sunlight, heat, and humidity). This ensures your business records and customer receipts remain legible for tax and accounting purposes long after the transaction is made.

We stand by our quality. If you accidentally ordered the wrong size or are not satisfied with the product, please contact us within 30 days. Unopened cases can typically be returned or exchanged. Our customer support team is ready to help you find the right solution to ensure your business keeps running.

Our thermal and bond paper rolls are engineered to be low-lint/lint-free. This is crucial for extending the life of your printer's thermal head or cutting mechanism. Cheap paper sheds dust that clogs printers; MilaMima paper is designed to minimize dust accumulation, reducing your equipment maintenance costs.

Yes, all MilaMima thermal rolls feature a pink/red warning stripe that appears towards the end of the roll. This gives your staff a visual cue that the paper is running low, allowing them to prepare a replacement roll before the paper runs out completely during a transaction.

Our rolls use a standard industry core (typically 1/2" or 7/16" depending on the roll size) that fits 99% of all thermal printers and credit card terminals on the market. We use a honeycomb or plastic core designed for easy spindle loading and minimal waste.

Thermal paper has a shiny coating and turns black when scratched/heated (no ink needed). Bond paper feels like regular copy paper and requires an ink ribbon to print. Use Thermal for front-of-house receipts; use Bond for hot kitchens where thermal paper would turn black from the ambient heat.

Yes, we supply premium 8.5" x 11" copy paper (20lb, 92 Bright). It is perfect for office laser and inkjet printers, offering jam-free performance for invoices, reports, and daily printing needs. We sell this in reams and bulk cases, delivered alongside your roll supplies.

To maximize shelf life, store thermal paper in a cool, dark, and dry place. Avoid exposure to temperatures above 77°F (25°C), high humidity, and direct sunlight. Also, avoid storing near vinyl, shrink wrap, or adhesives, as these can react with the thermal coating and fade the image.